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Program Coordinator

Program Coordinator – Job Description

The Program Coordinator is responsible for coordinating and marketing educational programming offered by the organization.

Program Development and Coordination:
  • Coordinate and facilitate the Wellness Recovery Action Plan (WRAP),Peer Support Specialist training and advocacy-related educational workshops.
  • Collaborate with the organization’s paid contractors, staff and volunteers to implement workshops, providing administrative support (online registration, collecting payment, etc.).
  • Identify, train and coordinate Wellness Recovery Action Plan (WRAP) facilitators to provide workshops throughout Colorado to meet the goals and objectives.
  • Work with Communications Specialist and Graphic Designer to advertise educational workshops utilizing social media, online marketing tools and through distribution of marketing materials (flyers, handouts).
  • Develop ways to capture program processes and recommend ways to showcase how CMWN’s innovative programs meet the needs of Colorado and the state’s at-risk population.
  • Work with data collections team to improve program evaluation process.
  • Manage, coordinate and maintain documentation and evaluation of programs.
  • Track outcome measures monthly to ensure that grant objectives and goals are being met
  • Implement and facilitate quarterly Peer Support Specialist Networking meetings
  • Identify individuals for training to facilitate this community program.
Community Engagement and Advocacy:
  • Connect with community members and organizations promoting workshops and participate in relevant stakeholder groups on behalf of the organization.
  • Research coordinate and form collaborative partnerships with other organizations and stakeholders.
  • Work with colleagues and volunteers to produce a monthly e-newsletter for distribution.
  • Coordinate the organization’s advocacy team and participate in policy and advocacy efforts impacting the behavioral health care system and individuals affected by mental health conditions.
Administrative/General Duties:
  • Complete a quarterly performance plan based on organization goals & strategic plan.
  • Work with Operations Manager to design and implement annual programmatic work plan
  • Participate in organizational events and committees as requested and if time allows.
  • Contribute to program reports by keeping up-to-date on reporting in Google Drive – hour’s allocation, monthly events/outreach, testimonies from participants.
  • Provide superior customer service to colleagues and community members by promptly returning phone calls and email messages, maintaining open communication and a positive attitude.
  • Adhere to budgetary requirements set-forth by the Director.
  • Collect program fees, track payments and prepare deposits for the Executive Director.
  • Adhere to requirements and reporting needs of funders.
  • Other duties as assigned.
REQUIRED QUALIFICATIONS

The following qualifications are necessary to perform in this position:

  • Bachelor’s degree preferred, or proven experience as a Program Coordinator or equivalent position.
  • Individual must have knowledge of the behavioral health field.
  • Must have a valid driver’s license, a reliable vehicle and willingness to travel around the state periodically.
  • Must be computer proficient with knowledge of Microsoft Office software and possess strong organizational skills and leadership qualities.
  • Excellent time management skills and exceptional attention to detail.
  • Communicate in a professional manner by phone, via email communication and face-to-face with community members. Articulate thoughts and opinions constructively.
  • Must be able to work with both small and large groups of people with diverse backgrounds and strong opinions.
Qualifications
  • Experience in the field of peer support or navigation is required.
  • Individual should possess an associate’s or bachelor’s degree in an appropriate field of study, and must have completed a Peer Specialist training.
  • Must be a person with experience as a Peer Specialist Supervisor or other supervisory/managerial role.
  • Has a good working knowledge of mental health and/or substance use conditions, recovery principles and of the social services industry.
  • Experience with program coordination and achieving program goals.
  • Must have a valid driver’s license, a reliable vehicle and willingness to travel within the Denver-metro area periodically.
  • Must be computer proficient with knowledge of Microsoft Office software and possess strong organizational skills and leadership qualities.

Physical Requirements

  • Must be able to remain in a stationary position 60% of the time; other times able to stand or move around (approximately 40% of the time) during training/workshops.
  • Use hands/fingers to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Carry, lift, move audio/visual equipment, classroom and meeting supplies weighing up to 30 pounds to events/trainings.
PREFERRED QUALIFICATIONS

These are preferred components but not required to fulfill this role:

  • Associates or Bachelor’s Degree in social services, education or communications.
  • Knowledge of the mental health recovery and peer movements in the U.S. and locally.
  • Two or more years’ experience working within the healthcare or behavioral healthcare field.
  • Familiarity with online marketing software and social media platforms.
  • Experience facilitating support groups or other types of groups.

Applicants must meet one of the following to qualify for this position; have personally experienced/or successfully manage a mental health condition OR be a family member of an individual who has experienced mental health issues in the past or currently. Individuals who are “dually diagnosed” or have experience with addictions in addition to a mental health condition, are encouraged to apply.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

SUPERVISORY RELATIONSHIPS

The program coordinator reports directly to the Recovery Education Manager and the Executive Director.

SALARY RANGE (EXEMPT POSITION)

Salary and Benefits commensurate with experience.

WORK HOURS

40 hours per week, some evenings and weekends

TO APPLY

Please submit cover letter, resume and three (3) professional references to Hope Hyatt, Executive Director at [email protected] and put Program Coordinator in the subject line.

CMWN is an Equal Opportunity/Anti-Discrimination Employer

The Colorado Mental Wellness Network (CMWN) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CMWN complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

CMWN expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CMWN’s employees to perform their job duties may result in discipline up to and including discharge.

Operations Manager

Operations Manager – Job Description

The Operations Manager reports directly to the Executive Director. S/he helps develop and implement strategic plans to increase the efficiency and effectiveness of the organization’s operations. Serving in a position of trust, the Operations Manager maintains discretion in managing confidential and time sensitive material.

  • Ensure all tasks are completed in a correct, cost-effective, and timely manner.
  • Ensure all operational systems and process guarantee organization well-being.
  • Work directly with the Executive Director to manage new and ongoing projects.
  • Designing and implementing an annual programmatic work plan.
  • Work with data collections team to enhance grant writing, reporting and fundraising efforts.
  • Support staff with annual and quarterly reports.
  • Research grant opportunities and support staff with grant writing processes.
  • Assist with human resources processes, including creating and updating job descriptions, prepare job offer letters, perform background and reference checks. Coordinate interviews and contact applicants, as needed and assist with new hire onboarding.
  • Research, coordinate and form collaborative partnerships with other organizations and stakeholders.
  • Maintain donor files and accounts.
  • Work with Grant Accountant to track and order supplies related to daily operations and properly allocating income and expenses.
  • Manage the Executive Director’s calendar, schedule appointments, and make travel and meeting reservations and arrangements.
  • Partner with the organization’s leadership to ensure programs and special events are effectively planned, coordinated, managed, executed, and funded.
  • Prepare for and coordinate meetings, including the preparation of agendas, correspondence, memos, and reports.
  • Organize, develop and oversee the maintenance of the filing system.
  • Partner with the Executive Director to seek new opportunities to improve or evolve the organization’s services and associated programs based on community needs, emerging trends, patterns of best practice, and available funding sources.
  • Manage relationships/agreements with external partners/vendors.
  • Provide support to staff, as needed and other administrative and management duties.
Education, Work Experience, and Qualifications:
  • Bachelor’s degree preferred, or proven experience as an Operations Coordinator or equivalent position.
  • Excellent organizational and people skills.
  • Strong research and analytical skills.
  • Excellent verbal and written communication skills.
  • Has a good working knowledge of mental health and/or substance use conditions, recovery principles and of the social services industry.
  • Ability to multi-task and effectively prioritize work.
  • Exceptional attention to detail and strong work ethic.
  • Highly-skilled in Microsoft Office – particularly Word, Excel and PowerPoint.
  • Experience working with a CRM.
  • Unrestricted authorization to work in the United States.
  • Self-disciplined, self-motivated, and proactive.
  • Experience with non-profit organizations preferred.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

SALARY RANGE (EXEMPT POSITION)

Salary and Benefits commensurate with experience.

WORK HOURS

40 hours per week

TO APPLY

Please submit cover letter, resume and three (3) professional references to Hope Hyatt, Executive Director at [email protected] and put Operations Manager in the subject line.

CMWN is an Equal Opportunity/Anti-Discrimination Employer

The Colorado Mental Wellness Network (CMWN) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CMWN complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

CMWN expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CMWN’s employees to perform their job duties may result in discipline up to and including discharge.

internship opportunities banner

The Colorado Mental Wellness Network provides unpaid internships for academic credit throughout the year. We're seeking Associate's, Bachelor's, and Master's level interns in any of the following fields:

  • Human services and social work
  • Public administration
  • Communications and strategic communications
  • Administrative assistance and office management

Interns at the Network, depending on interests and experience, may:

  • Assist Recovery Education Manager in conducting and promoting wellness education and Peer Specialist training programs in the community
  • Assist Advocacy and Outreach Coordinator in conducting advocacy training, recruiting speakers for legislative hearings, researching legislation, and advocating to policymakers
  • Assist Communications Specialist in graphic design, web development, social media marketing, and blogging
  • Perform clerical, data entry, and other administrative duties

Interning with the Colorado Mental Wellness Network provides a unique opportunity to use your skills and education to better the mental health and wellness of all Coloradans. We are an organization that promotes peer support and mental health systems change to make recovery accessible for everyone. Many of our interns finish with not only academic credit, but some certificate in wellness planning, grassroots advocacy, and/or peer support work. Additionally, we have a history of hiring interns and volunteers, so this may be the first step to making mental health advocacy your career!

Please email our Executive Director, Hope Hyatt, to inquire about current and future openings and application requirements.

equal opportunity banner

The Colorado Mental Wellness Network (CMWN) provides equal employment opportunities to all employees, interns, and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, CMWN complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CMWN expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the CMWN's employees to perform their job duties may result in discipline up to and including discharge.